Your data
Make a privacy request
Texas residents can ask us to access, correct, delete, or provide a copy of the personal information submitted to us, under the Texas Data Privacy and Security Act (TDPSA).
How to submit a request
Email us at ops@dockdoordispatch.com and tell us what you'd like us to do. To help us find your information and confirm it's really you, include:
- The type of request — access, correct, delete, portable copy, or appeal.
- The name, email, and phone you used on the request.
- The business name or service address, if there was one.
- Roughly when you submitted it.
The button below opens a pre-filled email with these fields so you don't have to retype them:
What happens next
We'll acknowledge your request and respond within the timeframe the TDPSA provides. We may need to verify your identity before acting, especially for deletion or a copy of your data. If we can't honor a request, we'll tell you why, and you can appeal by replying to our response.
A note on deletion
If you ask us to delete a request that's still being routed, doing so may stop a contractor from being able to follow up on it. That's usually fine — just know it's the trade-off. Contractors who already received and saved your request are separate businesses; you may need to contact them directly about anything they hold.
For the full picture of what we collect and share, see our Privacy Policy.